1. Introduction
Welcome to OrbitNexa Technologies Private Limited ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website, software applications, and IT consulting services (collectively, the "Services").
By accessing or using our Services, you ("User", "Client", "you") agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Services.
OrbitNexa Technologies is a Private Limited company registered under the Companies Act, 2013, with its registered office in India. Corporate Identity Number (CIN): U62099TS2025PTC201729.
2. Definitions
- "Service" refers to the software development, IT consulting, digital transformation, AI solutions, and related services provided by OrbitNexa.
- "Client" refers to any individual or entity that engages OrbitNexa for Services.
- "Deliverables" refers to the software, code, documentation, designs, and other materials created by OrbitNexa for the Client.
- "Confidential Information" means any non-public information disclosed by one party to the other, including business plans, code, and trade secrets.
- "SOW" means a Statement of Work or Service Agreement signed by both parties that defines a specific engagement.
3. Scope of Services
OrbitNexa provides specialised IT services including but not limited to:
- Custom software development
- AI & automation solutions
- Web and mobile application development
- Cloud infrastructure & DevOps
- Data engineering & analytics
- IT strategy consulting
Specific deliverables, timelines, and costs for each project will be detailed in a separate SOW signed by both parties. In the event of a conflict between these Terms and a specific SOW, the SOW shall prevail.
4. User Obligations
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Services in any way that violates any applicable national or international law or regulation.
- Attempt to gain unauthorised access to any portion of the Services or our systems.
- Interfere with or disrupt the integrity or performance of the Services.
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
5. Intellectual Property Rights
5.1 Company IP
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of OrbitNexa Technologies and its licensors. The Service is protected by copyright, trademark, and other laws of both India and foreign countries.
5.2 Client Deliverables
Upon full payment of all fees, OrbitNexa assigns to the Client all right, title, and interest in the custom Deliverables created specifically for the Client under a SOW. OrbitNexa retains the right to reuse generic code, libraries, and tools developed prior to or during the project that are not specific to the Client's unique business logic.
6. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary information received from the other party during the course of the engagement. Confidential Information shall not be disclosed to any third party without prior written consent, except as required by law. This obligation survives the termination of this Agreement.
7. Payment and Taxes
- Fees: Fees for Services are set forth in the applicable SOW or invoice.
- Payment terms: Unless otherwise agreed, invoices are due within 30 days of the invoice date. Late payments may incur interest charges.
- Taxes: All fees are exclusive of applicable taxes (such as GST). The Client is responsible for paying all such taxes imposed by any governmental authority.
8. Refunds and Cancellation
Cancellation of engagements, treatment of advances and deposits, and the circumstances in which fees are refundable are governed by our Refund & Cancellation Policy, which forms part of these Terms. Where a signed SOW specifies different cancellation or refund terms for a particular engagement, the SOW prevails.
9. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall OrbitNexa Technologies, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of, or inability to access or use, the Service;
- Any conduct or content of any third party on the Service;
- Any content obtained from the Service; and
- Unauthorised access, use, or alteration of your transmissions or content.
Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount paid by you to us for the specific Service giving rise to the claim in the twelve (12) months preceding the incident.
10. Indemnification
You agree to defend, indemnify, and hold harmless OrbitNexa Technologies and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (a) your use of and access to the Service, or (b) a breach of these Terms.
11. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, at our sole discretion, for any reason whatsoever, including but not limited to a breach of these Terms.
If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.
13. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before any new terms take effect.
By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use the Service.
14. Contact Us
If you have any questions about these Terms:
- Email: hello@orbitnexa.com
- Contact form: orbitnexa.com/contact